Portale delle segnalazioni
Model for reporting breaches in the electronic communications sector, audiovisual media services, and pay TV
To report breaches of industry law by Telecommunication and pay-TV operators, users must use the model prepared by AGCOM under the Decision n. 496/10/CONS and subsequent changes and integrations.
Per chiedere un indennizzo o rimborso nell'ambito delle controversie con operatori di comunicazione elettroniche, servizi di media audiovisivi e Pay TV, utilizza la piattaforma Conciliaweb
Model for reporting breaches in the postal sector
To report breaches of industry law by postal service providers, users can use the model prepared by AGCOM under the Decision n. 286 /23/CONS and subsequent changes and integrations.
Per chiedere un indennizzo o rimborso nell'ambito delle controversie con operatori postali, consultare queste pagine
Reserved Area
Authentication
SPID is the access system that allows you to use, with a unique digital identity, the online services of the Public Administration and accredited private individuals. If youre jitzy in possession of a digital identity, log in with your managers credentials. If you dont have a digital identity yet, youll call it back to one of the managers.
More information about SPIDDont you have SPID? Clicca here
The Charter of Electronic Identities (CIE) It is the personal document that attests to the identity of the citizen. Equipped with a microprocessor, in addition to proving the personal identity, it allows access to digital services of the Public Administration.
The access will take place :- from smartphones or tablets (equipped with NFC technology, Android operating system or iOS, and the "CIE ID" application of the Polygraph) ;
- from PC (by choosing the authentication by dedicated NFC player or via smartphone / tablet equipped with NFC technology, Android operating system, or iOS, and the "CIE ID" application of the Polygraph).
CCIs valid for access are only those released as of July 2016 with serial number, present at the top right on the card, which starts with the letter C .
You can check the compatibility of the Android and iOS versions on the pages dedicated to the service.
More information on the CIEDont you have the CIE? Clicca here
The National Services Charter or CNS is a smart card or a USB stick that contains a "digital certificate" of personal authentication, useful for accessing the online services of Public Administration.
Prerequisites :
- have an active CNS ;
- access from a post allowing the reading of the CNS (i.e. equipped with a dedicated reader in the case of smart cards) ;
- have installed CNS drivers, provided by the issuing Administration.
After verifying the prerequisites perform the following steps :
- you insert the CNS into the smart card reader or USB port ;
- awards the PROCEDI button, you will be listed all of your personal identification certificates on your computer and in the CNS ;
- selects the certificate of authentication contained in the CNS and prizes the OK button. The CNS certificate contains your tax code among the items of identification ;
- you insert the CNS PIN code, provided by the issuing Administration ; it is usually a 5-8-digit compound code. The PIN has the function of preventing the use of CNS by unauthorized persons.
More information on eIDAS
eIDAS allows you to access the identitis digital of another country of the European Union.
Contact US
You can send an email to info@agcom.it for reports and information about using the Portal.